Last Updated: March 8, 2026
PulseX Charging Private Limited ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our electric vehicle charging services, mobile application, website, and related services (collectively, the "Services").
We may collect personal information that you provide directly to us, including:
When you use our Services, we automatically collect:
We may receive information from third-party services such as payment processors, vehicle manufacturers, and social media platforms if you choose to connect your accounts.
We use the collected information for the following purposes:
We may share your information with third-party service providers who perform services on our behalf, including payment processing, data analysis, email delivery, hosting services, and customer service.
We may share information with charging station hosts, property owners, and other business partners to facilitate our services.
We may disclose your information if required by law, court order, or governmental authority, or to protect our rights, property, or safety.
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
We may share your information with third parties when you provide explicit consent.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
You have the right to access, update, or correct your personal information through your account settings or by contacting us.
You may request deletion of your personal information, subject to legal retention requirements.
You can opt out of promotional emails by clicking the unsubscribe link or adjusting your communication preferences in your account.
You can disable location services through your device settings, though this may limit certain features of our Services.
You can manage cookie preferences through your browser settings.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Charging session data may be retained for billing, analytics, and regulatory compliance purposes.
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our Services after changes constitutes acceptance of the updated policy.
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
PulseX Charging Private Limited
544 C, DB Road, West Sambandam Road Corner
RS Puram, Coimbatore - 641002
Tamil Nadu, India
Email: privacy@pulsexcharging.com
Phone: +91 93637 00332
In accordance with the Information Technology Act, 2000, and rules made thereunder, the name and contact details of the Grievance Officer are provided below:
Name: [Grievance Officer Name]
Email: grievance@pulsexcharging.com
Phone: +91 93637 00332
Time: Monday - Saturday (9:00 AM - 6:00 PM IST)